Jili game Malaysia Terms & Conditions – Official Platform Guidelines

1Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the platform jili game – including the website, mobile application, or any related services – you confirm that you have read, understood, and fully agreed to these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Guidelines, which form part of this overall agreement.

If you do not agree with any part of these terms, you are not permitted to use the jili game platform. Continued use of the platform following any changes to the terms will be considered your acceptance of those changes.

These terms constitute a legally binding contract under applicable law. In the event of any conflict between the Malay version and any translation, the Malay version shall prevail.

2Account Eligibility

To be eligible to register and use the jili game, you must meet the following requirements:

• At least 18 years old at the date of registration and at all times while using the platform.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not listed on any active self-exclusion register with any licensed gambling platform.
• Acting on your own behalf and not as an agent, representative, or trustee of any third party.
• Not being under the influence of any external pressure, unmanaged addiction, or serious financial difficulties while using the platform.

Jili game reserves the right to request proof of eligibility at any time, including official identification documents. Accounts that are unable to verify their eligibility will be suspended until full verification is provided.

3Registration & Account Management

Each individual is only permitted to hold one account on the jili game platform. Opening multiple accounts — whether using different names, email addresses, phone numbers, or payment methods — is a serious breach of terms and may result in the closure of all associated accounts and the freezing of any existing balances.

You are solely responsible for:

• Ensuring that all information provided during registration is accurate, complete, and up to date.
• Keeping your jili game account password and login credentials confidential.
• Notify jili game immediately if you suspect any unauthorised access to your account.
• All activity that occurs within your account, unless you can demonstrate unauthorized access to jili game's satisfaction.

Registration is free and there are no hidden fees. jili game reserves the right to decline any registration application without providing a reason, at our absolute discretion.

4Deposits and Payment Methods

Platform jili game accepts deposits exclusively via approved Malaysian payment methods. Accepted methods include:

The minimum deposit is RM10 for table and standard games. All deposits are processed in Malaysian Ringgit (MYR) only. Jili game does not accept deposits in foreign currencies and is not liable for any losses arising from currency conversion if you are using an international card or account.

You must use a payment method registered in your own name. Using another person's bank account, eWallet, or any other payment method is strictly prohibited and may result in account closure and balance freezing.

Jili game is not liable for any deposit delays caused by third-party financial service providers. If your deposit has not been credited within 30 minutes, please contact our support team with proof of the transaction.

5Withdrawal of Winnings

Withdrawals at jili game processed via the same method used for your deposit. The minimum withdrawal amount is RM30 per transaction. Standard withdrawals are processed in under 10 minutes for amounts below RM50,000.

Withdrawal conditions that must be met:

• Basic identity verification (KYC) must be completed before your first withdrawal can be processed.
• Any bonus received must fully satisfy the stated wagering requirements before the funds can be withdrawn.
• Withdrawals may only be made to an account registered in the same name as your jili game account.
• Jili game reserves the right to request additional verification documents for withdrawals exceeding RM50,000 within a 24-hour period.

If your withdrawal is declined for any reason, jili game will notify you by email within 24 hours, along with an explanation and the steps required to resolve the issue.

6Bonuses, Promotions and Wagering Requirements

All bonuses and promotions offered by jili game subject to the specific terms stated alongside each offer. The general conditions that apply to all bonuses are as follows:

• Welcome bonuses and deposit bonuses come with wagering requirement that must be met before any bonus value can be withdrawn. Standard wagering requirements range from 25x to 35x the bonus value, depending on the specific offer.
• Bonuses may only be used on eligible games as specified in the terms of the relevant offer. Certain games such as Roulette and Baccarat may contribute at a different rate towards the wagering requirement.
• Each player is entitled to claim a welcome bonus only once throughout their entire membership with jili game.
• Bonuses cannot be transferred between accounts or converted to cash before the wagering requirements have been met.
• Jili game reserves the right to void any bonus suspected of being misused or obtained through illegitimate means.
• The bonus validity period is as stated in the offer — typically between 7 and 30 days from the date of crediting.

Players are responsible for reading and understanding the specific terms of each promotion before accepting the offer. Full terms for each promotion are available on the jili game platform's Promotions page.

7Game Rules & Outcomes

All games on the platform jili game uses a random number generator (RNG) that has been certified by a qualified independent third-party audit body. The RTP (Return to Player) for each game is as stated in the respective game information.

General game rules:

• The outcome of all games is final and cannot be disputed except in cases of proven technical error.
• In the event of a system glitch that produces incorrect results or payouts, jili game reserves the right to void or correct the affected transactions.
• Bets that have been placed cannot be cancelled or changed once a round has begun.
• The minimum and maximum betting limits for each table or game are as displayed within the respective game interface.
• For Live Casino games, the rules announced by the dealer at the table are binding, and you agree to abide by them while using that table.

In the event of a dispute regarding a game outcome, jili game's server records serve as the definitive evidence. These records can be shared with the player upon request through our official support channels.

8Prohibited Conduct

Use of Platform jili game in the following manner is strictly prohibited and will result in account suspension or closure, as well as possible legal action:

• Opening or operating more than one account (duplicate accounts).
• Providing false information during registration or the KYC verification process.
• Using automated software, bots, or any artificial intelligence tools to play or influence game outcomes.
• Colluding with other players to manipulate the game, particularly in poker or live table games.
• Exploiting any software bugs or system inaccuracies — any such instances must be reported to jili game immediately.
• Using funds obtained from illegal sources (money laundering) for deposits or gameplay.
• Transferring account balances between players as a means of circumventing bonus wagering requirements.
• Abusing bonus offers through systematic hedge betting.
• Using the platform for commercial purposes without written authorisation from jili game.

Jili game employs a sophisticated fraud detection system. Players suspected of engaging in prohibited activity may have their accounts suspended during an investigation, and their funds may be frozen until the investigation is concluded.

9Privacy & Personal Data Protection

The collection, processing, and storage of your personal data is governed by Privacy Policy jili game, which forms part of this agreement. By using the jili game platform, you agree to the terms set out in that Privacy Policy.

In summary, jili game committed to:

• Protecting all your personal and financial data with bank-grade 256-bit SSL encryption.
• Not selling, sharing, or disclosing your data to third parties without your written consent, except as required by law.
• Using your data solely for the purposes stated in the Privacy Policy, including account management, transaction processing, and service improvement.
• Providing you with access to your data and the option to amend or delete it upon reasonable request.

Jili game complies with data protection principles applicable in Malaysia. Any privacy or data-related enquiries may be directed to us via our official email at support@jiligame-vip.com.

10Responsible Gaming

Jili game cares about the wellbeing of all our players. Our platform offers a range of responsible gaming tools that can be activated through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Session Time Reminder: Enable notifications when a gaming session exceeds the duration you have set.
• Temporary Self-Exclusion: Freeze your account for a period of between 24 hours and 6 months.
• Permanent Self-Exclusion: Permanently close your account if you need more serious support.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.

The jili game platform is intended for entertainment purposes only and should not be regarded as a primary source of income. If you or someone you know is experiencing gambling-related issues, please contact the jili game support team or seek professional help. Further information is available on the Responsible Gaming ours.

The jili game platform is exclusively for individuals aged 18 and above. Jili game enforces strict age verification procedures and will close any account found to be held by an underage individual.

11Limitation of Liability and Disclaimer

Platform jili game provided on an "as is" basis, with our best efforts to ensure continuous and error-free operation. However, jili game makes no guarantee that the platform will always be available without interruption, free of errors, or fully protected against all cybersecurity threats.

Jili game shall not be held liable for:

• Service disruptions caused by circumstances beyond our control, including internet infrastructure issues, natural disasters, or third-party supplier technical problems.
• Any indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Losses resulting from unauthorised access to your account where such access was made possible by your own negligence in safeguarding your login credentials.
• Differences between actual RTP and stated RTP over the short term — RTP is a long-term average based on millions of game rounds.

Jili game's maximum total liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 12 months preceding the claim.

12Amendments to Terms & Termination of Service

Jili game reserves the right to amend, update, or replace these Terms and Conditions at any time. All material changes will be communicated to players via their registered email and in-platform notification at least 7 days before taking effect, except for changes required immediately for security or legal reasons.

Jili game reserves the right to suspend or terminate any player's access to the platform without prior notice if:

• The player has violated one or more provisions of these Terms and Conditions.
• There is a legal or regulatory requirement that demands immediate action.
• Suspected fraudulent activity or money laundering on the account in question.
• The player has provided false or misleading information to jili game.

You may close your jili game account at any time by contacting our support team. Once the account is closed, any eligible balance (after applicable deductions, if any) will be returned to you via the same payment method used for your last deposit within 5 business days.

These Terms and Conditions represent the entire agreement between you and jili game regarding the use of the platform. Any prior oral or written communications that conflict with these terms have no legal effect.